How to take action?
Discover here three videos that can guide and inform your steps
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Rental guarantee
An amount of money paid by the tenant to the landlord at the start of the lease, used to cover potential damages or unpaid rent. Since 2024, it is limited to two months’ rent.
Electrical Installation
All cables, outlets, switches, and devices that supply electricity to a property, which must comply with safety standards.
Sanitary facilities
Hygiene-related equipment in a home, such as toilets, sinks, showers, or bathtubs.
Intrusions
Unauthorized entries or visits to a property without the tenant’s permission, constituting a violation of privacy.
Three essential rights as a tenant
Click on these words to understand the video
Rental Guarantee
An amount of money paid by the tenant to the landlord at the start of the lease, used to cover potential damages or unpaid rent. Since 2024, it is limited to two months’ rent.
Electrical installation
All cables, outlets, switches, and devices that supply electricity to a property, which must comply with safety standards.
Sanitary facilities
Hygiene-related equipment in a home, such as toilets, sinks, showers, or bathtubs.
Intrusions
Unauthorized entries or visits to a property without the tenant’s permission, constituting a violation of privacy.
Resolve a conflict with your landlord
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Mediation
A way to reach an agreement. The mediator will try to find a compromise or facilitate negotiation between the parties involved in a conflict.
Registered mail
Letter sent with a return receipt, allowing proof that the recipient has received the mail. This procedure costs approximately €10.
Justice of the peace
An official working in a court who helps resolve minor disputes, particularly between tenants and landlords.
Binding measure
A measure that is restrictive and mandatory.
Request
The term used for a complaint filed with a justice of the peace.
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Sanitary
The set of minimum conditions that make a home healthy and habitable: ventilation, heating, electricity, absence of excessive moisture, etc.
Rental Guarantee
An amount of money paid by the tenant to the landlord at the start of the lease, used to cover potential damages or unpaid rent. Since 2024, it is limited to two months’ rent.
Lease Agreement (or Rental Contract)
It can be oral or written. It is established between the landlord and the tenant for an unfurnished or furnished property. It is mandatory. The lease defines the relationship between landlord and tenant: description of the property, duration of the contract, rent amount excluding utilities, amount of utilities…
How to file a complaint for uninhabitable conditions
(As a last resort)
Click on these words to understand the video
Sanitary
The set pf minimum conditions that make a home healthy and habitable: ventilation, heating, electricity, absence of excessive moisture, …
Registered mail
Letter sent with confirmation of receipt, proving that the recipient has received the mail. This service costs around €10.
Lease agreement (or rental contract)
It can be oral or written. It is established between the landlord and the tenant for an unfurnished or furnished property. It is mandatory. The lease defines the relationship between landlord and tenant: description of the property, duration of the contract, rent amount excluding utilities amount of utilities….