glossary
A
Approved
Devices tested and validated according to official standards. They can be used with confidence, as their safety has been verified.
B
Binding Measure
A measure that is restrictive and mandatory.
BlOOding (a radiator)
Action of releasing trapped air from a radiator so that hot water circulates properly and it heats more efficiently.
Boiler
Device responsible for heating and storing domestic hot water (for showers, dishwashing, etc.). Regular maintenance is essential to prevent breakdowns and safety risks.
C
Certificate of Compliance
Official document issued after a technical inspection, proving that a device (such as a boiler) complies with safety regulations.
Compliance
Term used to indicate that an object, device, or installation meets the applicable standards and regulations.
Chimney Swept
When chimney or smoke vent ducts have been cleaned to ensure proper airflow and prevent fires or poisoning.
Condensation
This occurs when water vapor in the air turns into droplets upon contact with a cold surface (such as a window or wall). It often happens in poorly ventilated rooms.
Common Areas
Parts of the building accessible to all residents: corridors, staircases, basements, entrance halls, or laundry rooms. Everyone must respect them and keep them clean.
D
Decent Housing
A healthy, safe, and comfortable home, with functional amenities such as heating and electricity, free from excessive moisture or pests.
Deterioration
The condition of equipment that has become faulty or less efficient due to age (e.g., a rusted radiator). It is not related to improper use.
Decree of the Government of the Brussels-Capital Region
A decree is an official text that sets rules established by a public authority. The decree of the Government of the Brussels-Capital Region defines the standards to be met in housing, including minimum conditions for hygiene and safety.
DIRL (Regional Housing Inspection Department)
A public service responsible for ensuring that housing complies with safety and hygiene regulations, and for taking action in case of issues.
Descaling
Process that removes limescale buildup in devices (such as the boiler) to extend their lifespan and ensure proper functioning.
E
Electrical Installation
All cables, outlets, switches, and devices that supply electricity to a property, which must comply with safety standards.
Expert Assessment
Intervention by a qualified professional (often an expert) who evaluates an issue, such as damage or a dispute, and provides an objective report.
I
Infiltration
Water or moisture infiltration occurs when water slowly and quietly enters a place where it shouldn’t be, such as inside walls, ceilings, or floors of a building. This can happen due to rain, a leak, or a watertightness issue. Over time, it can cause damage such as stains, mold, or even weaken the building’s structure.
Intrusions
Unauthorized entries or visits to a property without the tenant’s permission, constituting a violation of privacy.
J
Justice of the Peace
An official working in a court who helps resolve minor disputes, particularly between tenants and landlords.
L
Lease Agreement (or Rental Contract)
It can be oral or written. It is established between the landlord and the tenant for an unfurnished or furnished property. It is mandatory. The lease defines the relationship between landlord and tenant: description of the property, duration of the contract, rent amount excluding utilities, amount of utilities…
Lease Termination
Ending a rental contract before its scheduled term. It can be initiated by the tenant or the landlord under certain conditions.
M
Mediation
A way to reach an agreement. The mediator will try to find a compromise or facilitate negotiation between the parties involved in a conflict.
Mold
Microscopic fungi that appear as spots (often black or green) due to moisture. They can damage surfaces and pose health risks.
N
Non-Profit Organization (ASBL)
A non-profit association, often established to assist or advise people in their procedures, such as tenants.
Not Watertight
This means that an element (such as a wall, roof, or window) does not properly retain water or air. It allows moisture or drafts to pass through.
P
Pests
Small unwanted animals or insects that can cause problems in a home, such as mice, cockroaches, pigeons, or rats.
R
Reasonable Timeframe
A fair and sufficient period to carry out an action, neither too short nor too long. For example, a landlord must notify their tenant at least 24 to 48 hours before a visit.
Request
The term used for a complaint filed with a justice of the peace.
Registered Mail
Letter sent with a return receipt, allowing proof that the recipient has received the mail. This procedure costs approximately €10.
Rising Damp
This occurs when groundwater rises up through walls, much like a sponge drawing water upward. It makes the walls damp from the base upward.
Rental Guarantee
An amount of money paid by the tenant to the landlord at the start of the lease, used to cover potential damages or unpaid rent. Since 2024, it is limited to two months’ rent.
S
Sanitary
The set of minimum conditions that make a home healthy and habitable: ventilation, heating, electricity, absence of excessive moisture, etc.
Structural Failures
Malfunctions related to natural wear and tear or the age of equipment (e.g., cracked pipes, end-of-life boiler).
Sanitary Facilities
Hygiene-related equipment in a home, such as toilets, sinks, showers, or bathtubs.
Surroundings
Outdoor areas located around the building, such as gardens, sidewalks, entrances, or courtyards. Their good condition is essential for the safety and overall appearance of the place.
Social Unit
A group of people who assist others (e.g., social worker).
T
The Brussels Housing Code
A set of rules that define the rights and responsibilities of tenants and landlords in Brussels, aimed at ensuring safe, clean, and livable housing.
W
Watertightness
The ability of a material or construction to prevent water, air, or moisture from passing through. Proper watertightness protects the property from leaks and infiltration.